30-Day Return Policy
We want you to love your GINYOU party supplies! If you’re not completely satisfied, we offer a 30-day hassle-free return policy.
How to Return
- Email us at support@ginyouglobal.com within 30 days of delivery
- Include your order number and reason for return
- We’ll send you a prepaid return label
- Refund issued within 3–5 business days of receiving your return
Return Conditions
- Items must be unused and in original packaging
- Sale items are final sale
- We cover return shipping for defective items
Exchanges
Want a different item? We’re happy to exchange. Contact us and we’ll make it right!